Terms of Service

These Terms of Service (“Terms”) govern your organisation’s use of the Cleanwake platform (the “Service”). By creating an account or using the Service you agree to these Terms on behalf of your organisation.

The Service

Cleanwake provides maritime fleet management, vessel reporting, emissions analytics (CII, EU ETS, FuelEU) and voyage planning tools. We may improve, change or discontinue features over time, and will give reasonable notice of material changes.

Accounts & access

• You are responsible for keeping login credentials secure and for activity under your accounts.
• Administrators control who in your organisation has access and what role they hold.
• You must provide accurate information and use the Service lawfully.

Plans, trials & billing

Paid plans (Starter, Professional, Fleet) are billed as agreed in your order or invoice. New accounts may start on an evaluation tier. Fees are exclusive of VAT unless stated. Unless agreed otherwise, subscriptions renew for successive terms and can be cancelled before the next renewal.

Regulatory reports — important

The Service helps you prepare CII, EU ETS, FuelEU, EU MRV and IMO DCS figures and reports. These outputs are decision-support tools, generated from the data you provide. They are not a substitute for verification by an accredited verifier or submission through the official channels, and we do not warrant that they are accepted by any regulator without such verification. You remain responsible for your regulatory compliance.

Your data

You retain ownership of the data your organisation enters. We process it to provide the Service as described in our Privacy Policy. You can export your data while your account is active.

Acceptable use

• Do not attempt to breach security, access other tenants' data, or disrupt the Service.
• Do not reverse-engineer or resell the Service except as permitted by your agreement.
• Do not upload unlawful content or infringe third-party rights.

Availability & warranties

We work to keep the Service available and reliable but provide it “as is” without warranties of uninterrupted or error-free operation. We will use reasonable efforts to restore service and protect your data.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential losses, and our total liability is limited to the fees paid for the Service in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

Termination

Either party may terminate as set out in the order or for material breach. On termination your access ends and we handle remaining data per the Privacy Policy and applicable maritime record-keeping obligations.

Governing law

These Terms are governed by the laws of [jurisdiction], and disputes are subject to the courts of [jurisdiction], without prejudice to mandatory consumer or local law.

Questions? Contact legal@cleanwake.com.